Diploma in Facility Management
The International Trainers’ Society for Management and Business Acumen (ITSMBA) is a globally recognized platform for non-formal, non-accredited skill training in business and management. ITSMBA extends its expertise to the housekeeping and facility management sector, providing practical, industry-relevant training that empowers individuals to build successful careers in hospitality, healthcare, corporate facilities, and real estate management. With a strong global presence as a web-based skill training provider, ITSMBA ensures that learners receive cutting-edge training methodologies, business acumen, and leadership skills that prepare them for the modern workforce.
Potential participants who can benefit from this program
Graduates of this program will be equipped with skills to secure employment in various industries, including:
• Hotels & Resorts – Housekeeping supervisors, facility managers, or guest service coordinators
• Corporate Offices – Facility management executives ensuring office upkeep and maintenance
• Healthcare Facilities – Hospital housekeeping staff, sanitation officers, and infection control managers
• Shopping Malls & Retail Spaces – Mall housekeeping managers and maintenance supervisors
• Educational Institutions – Campus facility managers and housekeeping staff
• Residential Complexes – Apartment and housing society facility managers
Objectives:
- Develop a thorough understanding of housekeeping and facility management principles
- Train students in advanced cleaning techniques, hygiene standards, and maintenance procedures
- Enhance customer service and communication skills for effective guest relations
- Provide knowledge of safety, security, and risk management in facility operations
- Equip students with budgeting, inventory management, and cost control techniques.
Curriculum Outline
- Understanding housekeeping principles and facility management.
- Learning basic cleaning techniques, equipment usage, and safety protocols.
- Developing knowledge of waste management and recycling practices.
- Mastering linen and laundry operations for hotels, hospitals, and corporate settings.
- Enhancing personal hygiene and customer service skills in housekeeping.
- Mastering floor and surface cleaning techniques, including deep cleaning.
- Ensuring sanitation and hygiene in high-risk areas such as restrooms.
- Managing housekeeping inventory, supplies, and cost control.
- Learning emergency response and workplace safety measures.
- Understanding pest control and hygiene regulations in various facilities.
- Learning team supervision, scheduling, and leadership skills.
- Understanding facility maintenance basics, including electrical, plumbing, and HVAC upkeep.
- Implementing security and emergency preparedness in hospitality and corporate settings.
- Conducting quality assurance inspections for housekeeping standards.
- Promoting sustainable and eco-friendly housekeeping practices.
- Mastering specialized cleaning techniques for hospitals, hotels, and industrial spaces.
- Understanding event setup and facility management for corporate functions.
- Enhancing training and staff performance monitoring for workforce development.
- Strengthening customer relations and complaint handling skills.
- Implementing standard operating procedures (SOPs) and compliance policies.
- Learning budgeting, cost control, and procurement in facility operations.
- Understanding legal and regulatory compliance in housekeeping.
- Managing human resources, recruitment, and performance evaluations.
- Implementing technology-driven housekeeping solutions (IoT, AI, CMMS).
- Preparing for crisis and disaster management in housekeeping and facility operations.
- Enhancing coordination between housekeeping and front office operations.
- Implementing VIP and luxury housekeeping protocols.
- Managing large-scale hotel and resort housekeeping operations.
- Learning space planning and workflow optimization for efficiency.
- Applying cost-efficiency and revenue management strategies.
- Developing corporate facility management strategies.
- Writing and enforcing standard operating procedures (SOPs).
- Mastering financial forecasting and budget planning for facilities.
- Implementing sustainability initiatives and eco-friendly housekeeping.
- Completing a capstone project in facility management.
- Understanding high-level leadership roles in facility management.
- Exploring smart technology and automation in housekeeping.
- Ensuring legal and ethical compliance in the industry.
- Analyzing performance metrics and service delivery standards.
- Completing a final capstone project and industry internship.
Career Opportunities
Graduates of this program will be equipped with skills to secure employment in various industries, including:
- Hotels & Resorts – Housekeeping supervisors, facility managers, or guest service coordinators
- Corporate Offices – Facility management executives ensuring office upkeep and maintenance
- Healthcare Facilities – Hospital housekeeping staff, sanitation officers, and infection control managers
- Shopping Malls & Retail Spaces – Mall housekeeping managers and maintenance supervisors
- Educational Institutions – Campus facility managers and housekeeping staff
- Residential Complexes – Apartment and housing society facility managers
Why Choose This Diploma?
- Comprehensive Curriculum – Covers all aspects of housekeeping, facility maintenance, and management
- Expert-Led Training – Learn from industry professionals and experienced faculty
- Practical Learning – Hands-on experience through case studies, simulations, and industry visits
- Career-Focused Approach – Prepares students for a variety of roles in hospitality, healthcare, and corporate sectors
- Industry Accreditation – Recognized certification that enhances employability and career growth
Scholarship and Loan Opportunities at ITSMBA
Understanding the financial barriers that may prevent talented individuals from accessing quality training, ITSMBA provides scholarship and loan opportunities to deserving students. These scholarships are awarded based on merit, need & industry potential, ensuring that passionate individuals get the chance to develop their skills and advance their careers without financial constraints. ITSMBA is committed to fostering an inclusive and skilled workforce that contributes to the global housekeeping and facility management industry while promoting innovation, sustainability, and leadership.